Policy

Cancellation policy

Last updated: February 2026

Parent-initiated cancellations

  • More than 48 hours before the session: full refund.
  • Between 24 and 48 hours before the session: 50% refund.
  • Less than 24 hours before: no refund, but you can transfer to a future session if space allows.

Club-initiated cancellations

If we cancel a session for any reason (chef illness, school closure, safeguarding concern), you receive a full refund or free transfer to a future session — whichever you prefer.

Missed sessions due to illness

Please keep unwell children at home. Message us and we'll try to move you to a later session where possible.